SME SMALL TRACK
Build a Strong Foundation. Streamline Your Operations. Grow Locally with Confidence.
- For small SMEs (<20 employees, <$1M revenue).
- Duration: 16 weeks, live training + templates + toolkits.
Month 1: Foundation
Week 1: SMARTUP Overview & Build 2–3 Year Growth Goals
- Introduction to the SMARTUP framework
- Assess current business performance
- Define 2–3 year growth goals
Week 2: Vision, Mission, Core Values (with Owner’s Resilience)
- Craft vision and mission statements
- Identify and articulate core values
- Build resilience habits for SME owners
Week 3: Customer Development & Feedback Loops
- Analyze existing customer base
- Create customer personas and buying behaviors
- Set up customer feedback and review loops
Week 4: Operational Excellence Business Models for SMEs
- Introduction to OPEX principles (efficiency, quality, customer value)
- Map current revenue streams and cost drivers
- Build a one-page OPEX Business Model
Month 2: Development
Week 5: SMARTUP Framework (Deep Dive + Canvas)
- Explore all 10 SMARTUP elements
- Build your SMARTUP Canvas
- Identify one OPEX quick win using Kaizen mindset
Week 6: Sales, Marketing & Community Building (Value Innovation)
- Develop a one-minute sales pitch
- Identify low-cost marketing channels
- Design a referral/community-building system
Week 7: SOPs & Checklists for Efficiency (High Performance Workplace)
- Understand the role of standardization
- Document one core process with an SOP
- Build a checklist for repeatable efficiency
Week 8: Growth Strategy (12-Month Local Market Plan)
- Draft a 12-month local market roadmap
- Apply the PDCA cycle for continuous improvement
- Prioritize initiatives with basic Six Sigma thinking
- Basic Risk Management:
- Identify top 10 common SME risks (internal & external)
- Use a simple Risk Matrix (Likelihood × Impact)
- Create a Basic Risk Register (top 5 risks + actions)
- Introduce mitigation strategies: Avoid, Reduce, Transfer, Accept
Month 3: Scaling Foundations
Week 9: Go-to-Market for SMEs (Value Stream Management Lite)
- Apply SIPOC to map key processes
- Identify bottlenecks and improvement points
- Design a go-to-market expansion plan
Week 10: AI Tools for Small Business (Value AI Basics)
- Explore beginner-friendly AI tools
- Apply tools to reduce workload and cost
- Document measurable improvements
Week 11: AI in Operations (Value AI for Business Processes)
- Set up a simple CRM system
- Identify 1–2 tasks to automate
- Apply Value AI for operations improvement
Week 12: Building a Core Team (High Performance Workplace + Productivity)
- Define essential SME roles
- Build a RACI chart for responsibilities
- Introduce productivity and accountability routines
Month 4: Scaling & Transformation
Week 13: Financing & Pricing Strategy for SMEs (with Financial Risk Awareness)
- Build a cashflow dashboard
- Conduct break-even analysis
- Draft a value-based pricing strategy
- Identify financial risks: late payments, underpricing, misuse of funds
Week 14: SMARTUP Canvas Refinement
- Refine your SMARTUP Canvas with OPEX insights
- Align with your 12-month growth plan
Week 15: Customer Experience, Retention & Delight (CX Excellence)
- Map the customer journey
- Create a retention and loyalty program
- Design one “wow factor” delight initiative
Week 16: Digital Transformation for SMEs (OPEX + AI Integration)
- Conduct a digital audit
- Explore digital tools (POS, invoicing, e-commerce, automation)
- Build a 6-month digital adoption roadmap
Who This Program Is For
This program is designed for small business owners and entrepreneurs who:
- Want to scale beyond survival and build a sustainable SME.
- Need practical systems, not just theory.
- Are juggling sales, operations, and finance alone and need structure.
- Struggle with pricing, cashflow, or keeping customers loyal.
- Want to learn how to apply Operational Excellence, Lean, Six Sigma, High Performance Workplace, Value innovation, Value Stream Management, Customer Experience and Value AI in a small business context.
What You Get
- 16 Live Training Sessions (at least 180 minutes per week).
- Small Business Growth Playbook.
- Weekly Handouts & Homework to apply concepts directly to your business.
- Practical Templates & Checklists ready to use for operations, finance, and customer management and more.
- Networking Opportunities with other small business owners in your cohort for collaboration and referrals.
- Certificate of Completion – showcase your achievement to clients, partners, and investors.
Program Fee: $6,000
Why $6,000 Is a Smart Investment:
- Many SMEs lose thousands every year from poor pricing, weak cashflow management, and lack of systems.
- Even one successful growth improvement can generate a return far greater than your investment.
- While many executive courses from business schools cost $7,000+ for 6–8 weeks of study, this program gives you 16 weeks of hands-on training with clear deliverables designed specifically for SMEs.
- Instead of “figuring it out” for years, you’ll leave with a complete playbook for SME growth in just 16 weeks.
Enroll Now
Apply today and secure your place in the next cohort.
Start building your SME’s growth foundation today.